Digital Business Support

The operational side, taken off your shoulders.

Recurring digital support for small teams: I bring order to processes, document what's being done, coordinate deliverables, and execute the tasks that are blocking your team.

Let's talk €30 / hour

What I can do for you

The scope of work, in detail.

Content coordination

Editorial calendar, briefs, deadlines, and deliverable tracking.

Process documentation

Clearly written procedures anyone on the team can use.

Information organization

Structuring documents, archives, and knowledge bases.

Operational research

Vendor, tool, and solution comparisons, with a reasoned recommendation.

Materials preparation

Reports, internal documents, and client-facing materials.

Digital administrative support

Recurring tasks that eat up your team's time.

What you get

Concrete deliverables, not promises.

  • Documentation of the agreed processes
  • Updated deliverables calendar or tracker
  • The requested materials and documents
  • Monthly activity and hours report
  • Recommendations for simplifying workflows

Who it is for

Who usually works with this service.

  • Small teams without a dedicated operational role
  • Founders still doing everything themselves
  • Agencies during high-volume periods
  • Fast-growing startups
  • International organizations with one-off projects

How we work

A short process, with no unnecessary steps.

  1. 01

    Diagnosis

    We identify what's consuming time and what can be handed off outside the team.

  2. 02

    Prioritization

    We choose the first areas to tackle, based on impact.

  3. 03

    Setup

    We agree on tools, access, and reporting cadence.

  4. 04

    Execution

    I take on the agreed tasks, with a single point of contact.

  5. 05

    Monthly review

    We look at what worked and adjust the scope.

Relevant experience

The experience behind Evo Digital.

Operational support for businesses that need things to actually get done. From recurring workflows and documentation to project coordination and client communication.

Areas of work

  • Project coordination
  • Account support
  • Client communication
  • Workflow management
  • Documentation
  • Spreadsheets
  • Reporting
  • Research
  • Deadline management
  • Operational support
  • Coordination with international teams
  • Quality assurance
  • Support for recurring projects

From recurring workflows to project coordination. This is not a generic data entry or virtual assistant service.

Content operations

Coordinating production between writers, editors, and the client.

Process documentation

Turning informal knowledge into written procedures.

Project support

Assistance during above-average volume periods.

Multilingual work

Coordination and documentation in Romanian, English, and French.

Selected work

Relevant project.

Operational & business support

5.05 out of 5

Primework Group Romania — Recruitment Agency

A long-term collaboration: project coordination, client communication, recurring workflows, documentation, operational support and deadline management.

Period
May 2025 – June 2026
Volume
756 hours
  • Clear Communicator
  • Accountable for Outcomes
  • Detail Oriented

$14,480 billed through Upwork

Pricing

Transparent rates, agreed before we start.

Digital Business Support

€30 / hour

Billed for hours actually worked, reported transparently

Monthly retainers available.

How the final price is set

  • A written estimate before we start, covering scope and deadline.
  • No hidden costs and no invoices above the estimate, as long as the scope stays the same.
  • Discounts for high volumes and ongoing collaborations.
Request an estimate

Experience verified through Upwork

Verified Upwork track record.

Top Rated Plus
Upwork status
100%
Job Success Score
5.0 / 5
client rating
39
completed projects
796
hours worked

Figures taken from Theodora Șerban's public Upwork profile. They represent a verifiable professional track record on the platform; Upwork does not certify or endorse Evo Digital.

You work directly with the specialist, under NDA whenever the project requires it, with delivery in Romanian, English and French.

FAQ

Frequently asked questions.

How are hours reported?

You get a report with the activities and time allocated to each. No vague estimates.

What's the minimum volume?

We usually start with a small monthly package, to test the collaboration without a big commitment.

What tools do you use?

We adapt to the client's ecosystem. We can work with tools such as Notion, Asana, Trello, Google Workspace, Microsoft 365, and other platforms already used by the team.

Do you sign an NDA?

Yes, working under NDA is standard for this type of collaboration.

Can this be combined with other services?

Yes. This service is most often combined with content production or media monitoring.

Related services

They work well together.

Let's talk.

Tell me what you need delivered and you get a clear estimate of scope, timeline and cost — usually within the same business day.